GREAT FLAVOR DOESN’T HAPPEN OVERNIGHT.
How your order will arrive.
The way we pack your order depends on the following: transit time, the products you ordered, and the time of year (warm or cold months). We do use a styrofoam container and ice packs if your order needs it. However, not every order requires this special type of packaging, especially during the colder months. We do not use dry ice.
Since our products are shipped as fresh as possible, even if items defrost during transit, there is no harm in refreezing them upon arrival. See the storage information located on each product page for more specific storage instructions.
Shipping rates and regional information.
Prices listed on individual product pages do not include shipping rates, which are determined by the total dollar value of your order and the shipping destination. Please refer to the map below to see how your shipping rate is calculated.
During the warmer months of March – October, we must use 2nd Day Air to ship to Region 2. During the colder months of November – February, we are able to ship to all connecting 48 states using ground shipping with a transit time of 3 to 4 days for Region 2.
- Region 3 states include AK, HI, and PR.
- We must ship 2nd Day Air year-round to HI and PR.
- Alaska customers: From November – February, we ship ground to Alaska using USPS, which can take up to 4 days.
- Florida and Texas customers: From March – October, it may be possible to ship ground to parts of Florida and Texas if the transit time via ground is 2 days. If this occurs, we will issue a credit for the difference in shipping charges.
- We ship using UPS, FedEx or USPS.
Region 1 - Ground
Region 2 - 2nd Day Air
Region 3 - 2nd Day Air
|Dollar Value of Products||Region 1 - Ground||Region 2 - 2nd Day Air/USPS||Region 3 - 2nd Day Air/USPS|
|up to $38.00||$18.00||$50.00||$66.00|
|$38.01 to $52.00||$23.00||$70.00||$82.00|
|$52.01 to $68.00||$28.00||$76.00||$87.00|
|$68.01 to $80.00||$30.00||$82.00||$93.00|
|$80.01 to $95.00||$32.00||$86.00||$98.00|
|$95.01 to $120.00||$34.00||$92.00||$108.00|
|$120.01 to $140.00||$38.00||$96.00||$114.00|
|$140.01 to $160.00||$40.00||$102.00||$118.00|
|$160.01 to $180.00||$42.00||$106.00||$134.00|
|$180.01 to $200.00||$46.00||$112.00||$144.00|
|$200.01 to $250.00||$52.00||$126.00||$164.00|
|$250.01 to $300.00||$56.00||$142.00||$174.00|
|$300.01 to $500.00||20% of total||49% of total||59% of total|
|$500.01 and over||20% of total||49% of total||59% of total|